This 37-pager based on people-based marketing is from bounceX. It discusses the future of shopping, and how interpreting and reacting to the digital body language of website visitors is going to be central to success. In theory, they are trying to bring intimacy of a brick and mortar store experience to every aspect of a digital business – or at least that’s the goal. In fact, after we downloaded the report, we got an automated e-mail from them offering to continue the conversation that admitted it as an automated response! You can download the report here.